How to Fix +1-855-869-7373 Orbi Purple Light?

Struggling with Orbi purple light, and want to fix it quickly. Then you have arrived at the right place, here are some steps to fix it. Orbi is a device that provides a single network connection for the home and handles all devices and online activity with extraordinary speed. You can have one network name and password with the Orbi wifi system. With this, you do not have to change the networks when you move around your home. It works by repeating the wifi signal of the router to other parts of the house.

What is the meaning of the Orbi purple light?

Purple light on the Orbi means that the router cannot connect to the internet. It is necessary to know what is the reason for the issue and its solution. Here are the common reasons that can cause this error.

Outdated firmware of the device.
Loose and damaged cables of the Orbi.
Router can not connect to the internet.
The router is unable to get IP from the ISP or the modem.
Interruption of ISP service.
You might haven’t done the configuration properly.
Issue related to hardware and software.
Malware/viruses.
Orbi satellites unable to sync with the router and the router is down.

Methods to fix Orbi purple light:

After getting familiar with the reasons for Orbi purple light, it will become easier to find an easy and effective solution. Go through the below steps to fix the purple light on the Orbi:

1. Power cycle the Orbi router:

A simple hard reset can help in rectifying any small bugs and glitches, that might occur in the device and are stopping it from o establishing a connection to the internet. Following these instructions to power cycle the Orbi router:

Power down the router.
Then take out the power cable from the device.
Do not restart the device without removing the power cable.
Wait for the remaining power to completely vanish.
After this, plug in the power cable back.
And also, power on the device.
It might take a little longer than normal time to start.

2. Sync the Router and the Satellite:

If the Orbi router and satellite are out of sync, then there is a possibility that you can see a purple light on Orbi. In this, try syncing the router and satellite again to fix this issue. Follow the below steps, to sync the Router and the Satellite:

Firstly, ensure that the satellite is connected to the power.
Then press the sync button, located behind the router.
Press the sync button for 2 minutes.
Wait until the process gets complete.
Also, check the purple light on the Orbi, is fixed or not.

3. Update the firmware:

If the firmware of the Orbi is outdated, then you may also encounter the purple light. In order to fix this, update the firmware of the Orbi router. Follow these instructions to do so.

Log in to the Orbi router account.
Then visit the admin dashboard.
Click on Advance and then on Administration.
After this go to firmware update and then to online update.
And then click on the check button to check for updates.
If new versions are available, then update them by clicking on update all.
Once the updating is complete, restart the router and satellite.

4. Reset the Orbi:

If the above methods are unable to help you, then reset your Orbi to fix this. Perform the following steps, to do this:

Before proceeding further, make sure that the Orbi device is on and connected to power.
Then search for the reset button on the device, usually located on the backside.
Press and hold the reset button with the help of a paper clip or a pin.
When the Orbi router start flashing amber light, release the button.
This indicates, that the router is successfully reset.

5. Check the WAN and all other cables:

when the WAN connection is down, then this is one of the reasons why your Orbi router is showing the purple light. Check the ethernet cable that is going to the WAN port of the router, is properly connected, and fits in the WAN port. Pull the cable gently, if it comes out then the connection is loose. Place it back again and make sure you hear the clicking sound while inserting the cable. It indicates that it is connected properly and sturdily, and also check the other cables. Replace cables and connectors with a new one, if they are damaged.

Sum up:

Certainly, this will help you in resolving the Orbi purple light. Getting rid of this issue is not tough, simply follow the above instructions. Orbi satellite is different than an extender and is sometimes called a repeater. If none of the above steps are helping you out and still unable to fix it then get in touch with experts. They will assist you in fixing the issue.