Having the correct Access Point Name (APN) settings configured on your device is key to getting seamless connectivity on the Umobile network. APNs essentially function as gateways for network data, allowing your phone to access things like emails, websites and apps. Without proper APN settings, you may struggle with slow speeds, connectivity drops or no data access at all.
Luckily, setting up APNs for use with Umobile is quick and straightforward on any smartphone device. Whether you have an iPhone, Android or other OS, here is your complete guide to successfully adding APN settings for Umobile.
About Umobile
Umobile is a growing mobile telecommunications company providing postpaid and prepaid voice and data services across Malaysia. Originally formed in 1998 as MiTV Networks, Umobile has expanded to offer widespread 4G LTE coverage paired with competitive pricing plans to capture significant market share.
As Malaysia's data usage continues rising exponentially each year, Umobile has positioned itself as an affordable alternative for getting connected. The company now serves over 9 million subscribers nationwide. Umobile continues expanding its reach not just through direct consumer offerings, but also by providing enterprise mobility solutions and operating as a domestic roaming partner to other foreign carrier brands requiring local network access.
As a young, nimble player in the Malaysian telco industry, Umobile has focused intently on technological innovation to match consumer digital lifestyles and ever increasing data demands. Whether through partnerships to enhance experience like GXty with Google, or its own service enhancements like Video-On-Demand over 4.5G, Umobile strives towards enabling access for all Malaysians. With 3 major investor groups made up primarily of local companies, Umobile retains strong Malaysian ties while disrupting traditional offerings from larger incumbent carriers.
The key highlights about Umobile covered in this overview paragraph relate to its competitive positioning, network coverage, subscriber base growth, enterprise solutions, commitment to technology innovation, service partnerships, local ownership and roots as a disruptive force increasing internet accessibility for all in Malaysia.
APN Settings for Umobile
If your device does not already include default APN information for the Umobile network, you’ll need to manually enter Umobile’s recommended settings:
Name: Umobile
APN: my3g
Username: umobile@umobile
Password: umobile
MCC: 502
MNC: 16
APN protocol: IPv4/IPv6
APN roaming protocol: IPv4
Once entered, make sure to save your changes before attempting to connect. These are universal settings that should enable APNs successfully across all phone models.
Setting iPhone APNs for Umobile
For iPhone users, head to Settings > Mobile Data > Mobile Data Options > Mobile Data Network and add in the details above. Toggle Cellular Data on and Cellular Data Options to enable mobile data, then attempt to connect.
Configuring Android APN Settings
On Android phones, you can configure APNs by going to Settings > More > Mobile Networks > Access Point Names > Add New APN, then simply enter the Umobile info listed earlier.
Check Other OS Documentation
For Microsoft, Blackberry or less common phones, refer to the device documentation for exact steps on locating and adding APN data strings. The info will be the same as shown above.
Confirm Connectivity
Once finished, open your browser app or load a web page to double check smooth connectivity. Running a speed test app can check data speeds are performing optimally after configuring your Umobile APN settings.
Refresh as Needed
If you happen to change SIM cards or network carriers, remember to refresh your APN settings accordingly for continuous connectivity. Follow the steps above to add, check and update details.
With correct Umobile APNs entered, you’ll avoid troubling data disruptions when using the network. Enjoy seamless access to mobile browsing, messaging, apps and more.
What are APN settings?
APN stands for Access Point Name. APN settings allow your device to connect to your mobile carrier's data network and access the internet. The APN provides the gateway between your carrier's cellular network and external networks like the Internet.
Why do I need to configure APN settings for Umobile?
Umobile requires specific APN settings to be entered manually in order to connect to its data network. Without the proper settings, you may have no data connectivity or limited speeds and access when using Umobile SIM cards.
How do I set up APN settings on my iPhone for Umobile?
On an iPhone, go to Settings > Mobile Data > Mobile Data Options > Mobile Data Network and enter in Umobile's details there. Toggle Cellular Data and Cellular Data Options on once entered.
What menu pathway do I use to add a new APN on my Android device?
On most Android phones, you can add a new APN by navigating to Settings > More > Mobile Networks > Access Point Names > Add New APN.
I added the settings but still have no mobile data, what should I try?
After adding the APN information, some additional steps include: toggling airplane mode on/off, rebooting your device, removing and reinserting the SIM card, and double checking the settings entered are 100% accurate.
How do I know if my APN settings are configured correctly for Umobile?
If you have a data connection showing the ability to browse the internet without delays or connectivity drops, then your Umobile APN settings should be good to go
I switched away from Umobile - do I need to delete the old APN?
When switching carriers it's best to delete old APN profiles no longer in use. On most devices just find the entry under your list of Access Point Names and select delete or forget alongside the Umobile listing.