As someone who relies a lot on a reliable Internet connection, it has been my experience that not all NBN plans are the same. In my search to find the perfect plan I've seen a variety of warning signs that can't be ignored. If you're a gamer remote employee, or someone who is addicted to binge watching Netflix the warning signs could signal problems ahead. There are six red flags to be aware of when evaluating whether you should go with an NBN plan.
Slow Tempos Despite
A major and annoying problem to be aware of is slow internet speed particularly if you're paying for a premium on your plan. Even if you've selected an Origin Payment Plan which boasts fast speeds, you could be struggling to load pages as well as stream your videos. This could be an indication that your service provider is selling their services or if there is an issue with the infrastructure in your region.
Unreliable Connection during Peak Hours
Do you feel that your internet is slowing down every evening, when everyone else in your area is online? This is a frequent issue called peak-hour congestion and is a signal for anyone using an NBN plan. Even if you're a subscriber to a reliable provider such as Dodo Webmail You shouldn't need to worry about shaky connectivity when you require it the most.
Inexpensive Downtime and Outages
There is nothing that can disrupt your work or time more than sudden outages and downtimes. If you're experiencing frequent interruptions in your internet connection is a clear indication that something is wrong in the performance of your NBN plan. While some outages are expected however, prolonged downtime isn't acceptable particularly if you count on a steady connection to studying or for work.
Hidden Fees and sudden Price Increases
If you are considering signing to the NBN package, it's important to study the small print and beware of any hidden charges or sudden price increases. Certain providers entice customers by offering attractive offers for introductory periods and then raise cost after the promotional period is over. Avoid falling for this tactic of bait-and-switch. Always inquire about the possibility of additional charges or price increases in the future before making a decision to sign a contract.
Unsatisfactory Customer Service and Support
In the event of technical issues and billing problems, responsive customer support can be all the difference. If, however, you're waiting for hours in a queue or getting unhelpful responses from the customer support department of your provider this is a huge warning sign. A reliable NBN plan will have professional and prompt customer service to resolve any issues or issues that you might face.
Limited Data Caps, Throttling
Limits on data and throttles can have a major impact on your browsing experience, especially if frequent users. While certain NBN plans provide unlimited data, others have rigid limits and limit your speed once you've reached the limit. Make sure you select one that matches your habits of use and provides plenty of data, without limiting your speed.
Unreliable Connection during Peak Hours
Are you experiencing your internet speeds slowing down to a crawl each evening as everyone else in your area is online? This is a frequent issue called peak-hour congestion and it's a significant signal for anyone using an NBN plan. Even if you're a subscriber to a reliable provider such as Dodo Webmail it shouldn't be necessary to worry about a shaky connectivity when you require it the most.
The most important takeaways
Insecure connections and slow speeds could be a sign of infrastructure or overselling issues.
Be wary of hidden costs or sudden price increases that may surprise you.
A prompt customer service is essential to resolve issues and ensure satisfaction.
When you're deciding to go with the best NBN plan, it is essential to be aware and follow the warning signals. If you keep an eye for these six warning signs, you'll be able to be sure to avoid any potential issues and that your experience on the internet is easy and smooth.